Privacy Policy

This privacy policy sets out how SPRYNTZ uses and protects any information that you give when you use this website. SPRYNTZ is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. SPRYNTZ may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

In general, you can visit our website without telling us who you are or revealing any personal information about yourself. However, some portions of our website require additional information in order to make payments. When you make a payment on-line, we must collect information about you in order to facilitate the processing of your payment transaction. Since certain information is required if you choose to register or make a payment transaction using this site you agree to provide accurate and complete information when providing personal information. The types of personal information we collect may include the following information collected from you and from your transactions with us

  • Name, mailing address, city, state, zip, phone number and email address
  • Your bill payment (including payment amount and designated payee), your credit or debit card numbers, expiration date and cardholder name
  • Demographic information such as job title

What we do with the information we gather

We use the information we collect about you for everyday internal business purposes in order to provide our services, process your transactions, maintain your account(s), and provide customer service. We provide access to personal information about our customers only to those employees who require it as part of their job in order to provide our services, process customer payments and provide customer service. We collect, store and process your personal information on servers. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email or phone. We may use the information to customize the website according to your interests. External SPRYNTZ shares certain personal information of customers to run our everyday business. SPRYNTZ does not sell or rent any of your personal information. SPRYNTZ will not share any of your personally identifiable information with third parties except in the circumstances described below or with your permission.
  • We share personal information with certain third parties such as banks, processors, card networks, and other suppliers and vendors in order to provide the services and to help us process the transactions you request.
  • We disclose personally identifiable information with third parties that we in good faith believe is appropriate to cooperate in investigations of suspected fraud or other illegal activity, situations involving potential threats to the physical safety of any person, or to conduct investigations of violations of SPRYNTZ Terms of Use, or as otherwise required by law.
  • Certain federal, state and local laws or government regulations may require us to disclose non-public personal information about you to respond to court orders or legal investigations. In these circumstances, we will use reasonable efforts to disclose only the information required by law, subpoena, legal process, or court order to be disclosed.
  • We disclose information to your agent or legal representative (such as the holder of a power of attorney that you grant, or a guardian appointed for you).
  • We share aggregated statistical or demographic data with our business partners or for public relations and marketing purposes. For example, we may disclose the percentage of our customers who make payments with a credit card versus a checking account. However, this aggregated information is not tied to any personally identifiable information that can identify you.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We take commercially reasonable precautions to protect the personal information submitted to us. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially reasonable means to protect your personal information, we cannot guarantee its absolute security

In the event that your sensitive personal information is accessed by an unauthorized individual and the misuse of your information is reasonably possible, we will notify you of the unauthorized access unless a law enforcement agency believes that such notification may interfere with a criminal investigation. Notification of such an event may be given to you by e-mail, writing, or phone at our sole discretion.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about our products and services which we think you may find interesting if you tell us that you wish this to happen. If you believe that any information we are holding on you is incorrect or incomplete, please write to our email us as soon as possible. We will promptly correct any information found to be incorrect.

Revisions to Privacy Policy

We reserve the right to change or supplement this Privacy Policy at any time. If we make any substantial changes in this privacy policy (including with respect to how we use customer identifiable information) we will notify you by posting a prominent announcement on our Web site thirty (30) days prior to implementing the change (to the extent commercially possible)

Cookies

Our SPRYNTZ Platform and third parties with whom we partner, may use cookies, pixel tags, web beacons, mobile device IDs, “flash cookies” and similar files or technologies to collect and store information with respect to your use of the Services and third-party websites.

Cookies are small files that are stored on your browser or device by websites, apps, online media and advertisements. We use cookies and similar technologies for purposes such as:

  • Authenticating users
  • Remembering user preferences and settings
  • Determining the popularity of content
  • Delivering and measuring the effectiveness of advertising campaigns
  • Analysing site traffic and trends, and generally understanding the online behaviours and interests of people who interact with our services.

A pixel tag (also called a web beacon or clear GIF) is a tiny graphic with a unique identifier, embedded invisibly on a webpage (or an online ad or email), and is used to count or track things like activity on a webpage or ad impressions or clicks, as well as to access cookies stored on users’ computers. We use pixel tags to measure the popularity of our various pages, features and services. We also may include web beacons in e-mail messages or newsletters to determine whether the message has been opened and for other analytics.

To modify your cookie settings, please visit your browser’s settings. By using our Services with your browser settings to accept cookies, you are consenting to our use of cookies in the manner described in this section.

We may also allow third parties to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the Internet, and to track and report on the performance of those advertisements. These entities may use cookies, web beacons, SDKs and other technologies to identify your device when you visit the SPRYNTZ Platform and use our Services, as well as when you visit other online sites and services.

User Acceptance of Privacy Policy

By using our web site, you accept the terms and conditions of this Privacy Policy, and you agree to review this Privacy Policy from time to time to stay informed of changes that may occur. If you do not agree to this policy, please do not use our sites. SPRYNTZ encourages you to periodically review the Privacy Policy for changes. Your continued use of the SPRYNTZ web sites following the posting of changes to these terms will mean that you accept those changes.

Contact Us

If you have any questions regarding our privacy policy, contact our customer service department via e-mail admin@spryntz.com